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Internal Payer Portal Backend Configuration

Zuub best practices and standardized naming conventions for Zuub-specific payer portal logins.

As a rule, Zuub utilizes the following information:

  • First Name: Insurance
  • Last Name: Admin
  • Date of Birth (when applicable): 01/01/1980
  • Address: 123 Zuub St., Zuub, CA 60515

Set up Aetna Challenge Questions: Step-by-Step

  1. Security Phrase: What is your father's middle name?
    1. Answer: Zuub

      Aetna-01

Set up Ameritas Challenge Questions: Step-by-Step

  1. Reminder Phrase: Zuub
  2. Question 1: What is the name of a college you applied to but did not attend? 
    1. Answer 1: Zuub
  3. Question 2: What is the first and last name of your childhood best friend? 
    1. Answer 2: Zuub

Ameritas-01


Set up BCBS FEP Challenge Questions: Step-by-Step

  1. Question 1: What is the name of your first employer? 
    1. Answer 1: Zuub
  2. Question 2: What is the last name of your favorite teacher? 
    1. Answer 2: Zuub

FEP-01


Set up Cigna Challenge Questions: Step-by-Step

  1. Challenge Question 1: What is your oldest sibling's middle name? 
    1. Challenge Answer: Zuub
  2. Challenge Question 2: What was your childhood mascot? 
    1. Challenge Answer: Zuub

Cigna-01


Set up DDIC Challenge Questions: Step-by-Step

  1. Security Question 1:  
    1. Challenge Answer: Zuub


    DDINS-01

Set up DNoA Challenge Questions: Step-by-Step

  1. Security Question 1: What school did you attend for sixth grade? 
    1. Challenge Answer: Zuub
  2. Security Question 2: What street did you live on in third grade? 
    1. Challenge Answer: Zuub
  3. Security Question 3: What street did you live on in third grade? 
    1. Challenge Answer: Zuub


    DNOA-01

Set up Guardian Challenge Questions: Step-by-Step

  1. Challenge Question 1: 
    1. Challenge Answer: Zuub
  2. Challenge Question 2: 
    1. Challenge Answer: Zuub

      Screenshot Coming Soon

Set up UCCI Challenge Questions: Step-by-Step

  1. Security Question 1: 
    1. Security Answer: Zuub  Note: This answer is case-sensitive

    ucci-01

This resource was updated 11/21/2025.