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API: Creating DentaQuest/Sunlife Payer Portal Credentials

Zuub streamlines access to DentaQuest/Sunlife patient benefit breakdowns by securely navigating DentaQuest/Sunlife's two-factor authentication (2FA). Follow this step-by-step guide to create Zuub specific DentaQuest/Sunlife payer credentials.

Set up DentaQuest/Sunlife 2FA: Step-by-Step

  1. Sign into the Dentaquest/Sunlife portal.
  2. Navigate to Practice Tools > User Access

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  3. Click ‘Add User’
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  4. Input the below information:
    • Role - Tin Admin
    • User first name - Insurance
    • User last name - Admin
    • Username - 
    • Email - Zuub generated email address
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    • Under 'Estimates, authorizations, claims' select all
    • Under Practice tools, select User management
    • Under access level, select that the user can see all info for the entire business. All locations and providers

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    • Click 'Add User' button
  5. Navigate to the email address and click 'Activate account' (Note: this link expires after 8 hours.)
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  6. Input the password and click ‘Submit’
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  7. Navigate to the email address and retrieve the authentication code.
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  8. Enter the code, and click ‘Next.’

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Account creation is complete!

This resource was updated 11/17/2025.