How-To: Set up Delta Dental of Massachusetts (DD of MA) Two-Factor Authentication (2FA)

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Set up DD of MA 2FA Using an Existing Account: Step-by-Step

Set up Delta Dental of Massachusetts 2FA by Registering a New Account: Step-by-Step

Set up DD of MA 2FA Using an Existing Account: Step-by-Step

1. Inform Zuub you’d like to set up the Delta Dental of Massachusetts 2FA solution by reaching out to your designated Customer Success Manager. You can also email Zuub Support at support@zuub.com, or chat with us via the bottom right hand corner of your Zuub portal.
2. Zuub will assign you credentials to use to add as a user in your existing Delta Dental of Massachusetts account.
3. Sign into your Delta Dental of Massachusetts account.
4. Under 'Practice Tools' select 'User Access'
5. Click the 'Add User' button
   1. Note: Only Admin users can add new users. If you do not see the option to add users, please click here.
6. Add the required information
   
   
   1. Under 'Role' select TIN Admin
   2. Under 'User Information' input the Zuub-provided login credentials
      1. User First Name: Insurance
      2. User Last Name: Admin
      3. Username: Zuub-provided username
      4. Email: Zuub-provided email address
   3. Under 'Permissions' enable all options
   4. Click 'Add user' button
7. Reach out to your Zuub support or Customer Success Manager and let them know you have completed the Delta Dental of Massachusetts setup. Our team will finish configuring your account and ensure Delta Dental of Massachusetts verifications are going through correctly. We will follow up once QA is completed.