Zuub streamlines access to Availity patient benefit breakdowns by securely navigating Availity's two-factor authentication (2FA). Follow this step-by-step guide to learn more.
Set up Availity 2FA: Step-by-Step
- Inform Zuub you’d like to set up the Availity 2FA solution by reaching out to your designated Customer Success Manager. You can also email Zuub Support at support@zuub.com, or chat with us via the bottom right hand corner of your Zuub portal.
- Zuub will assign you credentials to use to add as a user in your existing Availity account.
- Login to your Availity portal with your regular login credentials.
- Under the "My Account Dashboard" section on the right hand side of your portal view, click "Add User."
- In the "Add User" view, please add the below information in the fields provided to set up the Zuub user.
- User ID: Add the user ID provided by Zuub
- First name: Insurance
- Last name: Admin
- Phone number: Add the phone number provided by Zuub
- Email address: Add the email address provided by Zuub
- Please select your location once you have filled out the user information.
Please note: If you have multiple locations, please ensure you select all applicable locations.
- Click "Next."
- In the "Roles for Insurance Admin" view, select the below user roles.
- Claim status
- Claims
- EDI Management
- Eligibility and Benefits
- Office Staff
- Click "Next."
- In the "Review and Submit" view, please review the information for accuracy and then click "Submit" at the the bottom of the page.
- In the "User Information Saved" view, please copy the temporary password and provide that information to Zuub Support or your Customer Success Manager.
- Our team will finish configuring your account and ensure Availity verifications are going through correctly. We will follow up once QA is completed.
This resource was updated on 10/18/2024.