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      How-To: Set up Unum Two-Factor Authentication (2FA)

      Zuub streamlines access to Unum patient benefit breakdowns by securely navigating Unum's two-factor authentication (2FA). Follow this step-by-step guide to learn more.

      Set up Unum 2FA: Step-by-Step

      1. Let Zuub know you’d like to set up an Unum (unumdentalpwp.skygenusasystems.com/PWP/Landing) 2FA solution by reaching out to your designated Customer Success Manager. You can also email Zuub Support at support@zuub.com, or chat with us via your Zuub portal.
      2. Zuub will assign you an email address that needs to be added as a user in your existing Unum account. This can be completed by your account administrator at unumdentalpwp.skygenusasystems.com/PWP/Landing
      3. Log in to the portal and click, “Setup” from the menu bar, then select, “Portal User Accounts”.

      4. Click, "Add new User" 
      5. Fill in the information:
        1. First Name: Insurance 
        2. Middle Name: (keep blank)
        3. Last Name: Admin
        4. User Name: Will be sent to you from Zuub 
        5. Password: Please set the password yourself, and provide it to us afterwards
        6. Retype Password

      This resource was updated 12/09/2024.