1. Help Center
  2. Product Announcements

Release Notes - Dec'24

Improved Insurance Verification Breakdown Error Messaging

When an insurance verification is unsuccessful, the messaging is more noticeable at the top of the breakdown and provides specific guidance on independently resolving the issue.

Below are examples of how the error (red) messages look:

inactive

pass-exp

Denti-Cal History

When a Denti-Cal patient has treatment history, it is listed on the insurance verification breakdown. If the patient’s history is unavailable, “No History” is displayed. Configuration required.